Matter of United Parcel Serv., Inc. v Tax Appeals Trib. of the State ofN.Y.
2012 NY Slip Op 05991 [98 AD3d 796]
August 16, 2012
Appellate Division, Third Department
As corrected through Wednesday, September 26, 2012


In the Matter of United Parcel Service, Inc.,Petitioner,
v
Tax Appeals Tribunal of the State of New York et al.,Respondents.

[*1]SNR Denton US, LLP, New York City (Scott Brian Clark of counsel) and Birns & Goff,PC, Philadelphia, Pennsylvania (Richard D. Birns of counsel, admitted pro hac vice), forpetitioner.

Eric T. Schneiderman, Attorney General, Albany (Kathleen M. Arnold of counsel), forrespondents.

Stein, J. Proceeding pursuant to CPLR article 78 (initiated in this Court pursuant to Tax Law§ 2016) to review a determination of respondent Tax Appeals Tribunal which deniedpetitioner's application for a sales and use tax refund.

Petitioner is a common carrier, organized under the laws of New York, engaged in thebusiness of transporting property. After an audit of petitioner by the Division of Taxation(hereinafter the Division), petitioner filed a claim for a refund in the amount of $3,138,786 forsales and use tax paid during the audit period in connection with the purchase of shippingsupplies and other materials provided free of charge to its customers which, petitioner asserted,were promotional materials exempt from tax pursuant to Tax Law § 1115 (n) (4). TheDivision partially granted the refund to the extent of $35,333 for tax paid on items such as"guides, calendars, brochures, rate charts, zone charts, [and] other printed matter," and denied theclaim as [*2]to the remaining $3,103,453.[FN1]A conciliation conference resulted in an order sustaining the Division's determination.

Petitioner thereafter filed a petition for redetermination with the Division of Tax Appeals,with a revised claim for a refund in the amount of $2,710,051.[FN2]Following a hearing before an Administrative Law Judge (hereinafter ALJ), at which, amongother things, examples of the materials at issue were introduced as evidence, the ALJ granted thepetition, prompting the Division to file a notice of exception to the determination withrespondent Tax Appeals Tribunal. The Tribunal reversed the ALJ's decision, determining that thesupplies did not qualify as promotional materials within the definition set forth in Tax Law§ 1101 (b) (12).[FN3]Petitioner thereafter commenced this proceeding pursuant to CPLR article 78, seeking adeclaration that the customer supplies at issue are promotional materials and an order granting itspetition for a refund.

Pursuant to Tax Law § 1115 (n) (4), printed promotional materials that are sent tocustomers or prospective customers by means of a common carrier, without charge to thecustomer, are exempt from sales and use tax.[FN4]As relevant here, promotional materials consist of advertising literature and "other relatedtangible personal property" including, among other enumerated items, free gifts (Tax Law§ 1101 [b] [12]). Because petitioner does not contend that the supplies at issue arethemselves advertising literature, the question before us is whether they constitute "relatedtangible personal property" for purposes of the statute. We are of the view that they do so qualifyand, therefore, that petitioner is entitled to the exemption set forth in Tax Law § 1115 (n)(4).

In matters of statutory interpretation, our "primary consideration is to ascertain and give[*3]effect to the intention of the Legislature" (Matter of DaimlerChrysler Corp. vSpitzer, 7 NY3d 653, 660 [2006] [internal quotation marks and citation omitted]; accord Yatauro v Mangano, 17 NY3d420, 426 [2011]). To this end, the statutory text provides the clearest indication of legislativeintent, and should be construed "to give effect to its plain meaning" (Matter ofDaimlerChrysler Corp. v Spitzer, 7 NY3d at 660; accord Matter of Lewis Family Farm, Inc. v New York State AdirondackPark Agency, 64 AD3d 1009, 1013 [2009]). Generally, tax statutes authorizingexemptions are strictly construed against the taxpayer, who bears the burden of demonstratingunambiguous entitlement to such exemption (see Matter of Karlsberg v Tax Appeals Trib. of the State of N.Y., 85AD3d 1347, 1348-1349 [2011], appeal dismissed 17 NY3d 900 [2011]; Matter of 21 Club, Inc. v Tax Appeals Trib.of State of N.Y., 69 AD3d 996, 997 [2010]); however, the " 'interpretation should not beso narrow and literal as to defeat [the provision's] settled purpose' " (Matter of Gordon v Town of Esopus,15 NY3d 84, 90 [2010], quoting People ex rel. Watchtower Bible & Tract Socy. vHaring, 8 NY2d 350, 358 [1960]; accord Matter of XO N.Y., Inc. v Commissioner of Taxation & Fin., 51AD3d 1154, 1155 [2008]). Where, as here, the question " 'is one of specific application of abroad statutory term' " (Matter ofCounty of Albany v Hudson Riv.-Black Riv. Regulating Dist., 97 AD3d 61, 67 [2012],quoting Matter of O'Brien v Spitzer,7 NY3d 239, 242 [2006]; accordMatter of Island Waste Servs., Ltd. v Tax Appeals Trib. of the State of N.Y., 77 AD3d1080, 1082 [2010], lv denied 16 NY3d 712 [2011]), our review of the Tribunal'sdetermination is limited to whether it was irrational or clearly erroneous in light of the recordevidence (see Matter of 21 Club, Inc. v Tax Appeals Trib. of State of N.Y., 69 AD3d at997; see generally Matter of DaimlerChrysler Corp. v Spitzer, 7 NY3d at 660; Matter of Emigrant Bancorp, Inc. vCommissioner of Taxation & Fin., 59 AD3d 30, 33 [2008]).

Initially, we agree with the Tribunal's determination that "related tangible personal property"refers to materials that are distributed for advertising purposes. However, we reject thecontention of respondent Commissioner of Taxation and Finance that the customer supplies atissue do not qualify as promotional materials because they are neither advertising literature norrelated thereto. We have previously defined advertisements as " 'the action of making generallyknown; a calling to the attention of the public' " (Matter of Scotsmen Press v State of N.Y.Tax Appeals Trib., 165 AD2d 630, 633 [1991], quoting Random House Dictionary of theEnglish Language 29 [2d ed, unabridged 1987]). With this definition in mind, we are persuadedthat the supplies at issue here satisfy the ordinary meaning of "promotional materials" becausethey were designed and distributed for the purpose of promoting petitioner's business and containa clear promotional message.

At the hearing before the ALJ, two of petitioner's employees—its decentralized taxcoordinator and the manager of its brand management and communicationsdepartment—testified regarding petitioner's reasons for creating and distributing thesupplies at issue. The testimony demonstrates that petitioner is a well-known longstandingcompetitor in the ground delivery service market. More recently, petitioner entered the overnightair delivery market and implemented certain marketing strategies to promote awareness of its"brand" and services in order to gain recognition and increase its share of that market relative tocompetitors. To that end, the supplies at issue were designed for use in air delivery of packageswith various themes specifically related to petitioner's overnight air delivery services, as well ascorporate [*4]sponsorships.[FN5]

By promoting its air delivery services on the actual shipping materials provided to customersfree of charge, petitioner believed that its promotional message would reach a wideraudience—initially, petitioner's customers who ordered and used the supplies for shippingand, subsequently, the recipients of the items shipped, who may or may not be its customers, aswell as other persons involved in the chain of delivery—and would foster goodwill.Petitioner provided the shipping supplies as part of a welcome kit to all new customers, whichalso included a rate and service guide and a booklet explaining available services. Customerscould request additional materials through petitioner's website or by calling a toll-free telephonenumber. Significantly, customers were not required to utilize the supplies provided in order touse petitioner's services; conversely, the shipping supplies could even be used in conjunctionwith a competitor's services.

In our view, the Tribunal's determination that the materials in question were merely brandedwith petitioner's logo and did not constitute a solicitation is inconsistent with the plain meaningof the statute, and its interpretation of Tax Law § 1101 (b) (12) was "so narrow and literalas to defeat [the provision's] settled purpose" (Matter of Gordon v Town of Esopus, 15NY3d at 90 [internal quotation marks and citation omitted]).[FN6]The materials were not merely printed with petitioner's name or trademark; they werepurposefully designed to draw attention to specific aspects of petitioner's business, primarily itsair delivery services and, thus, are promotional in that they "publicize or advertise a product [or]institution" (Dictionary.com, http://www.dictionary.reference.com [accessed June 15, 2012];see Matter of Scotsmen Press v State of N.Y. Tax Appeals Trib., 165 AD2d at 633). Asnoted by the Tribunal, "[t]he statutory language suggests an intent to create an inclusive categorythat is based not on the form of a distributed item, but rather on its relationship to advertising."We discern no meaningful difference between the supplies at issue here and those specificallyidentified in the statute,[FN7]as [*5]they do not contain an explicit "solicitation for patronage"(Beverley v Choices Women's Med. Ctr., 78 NY2d 745, 751 [1991]), but imply such asolicitation through their association with the entity distributing them. Accordingly, we concludethat the supplies at issue are entitled to a sales and use tax exemption pursuant to Tax Law§ 1115 (n).

We are also of the view that petitioner's shipping supplies qualify as tax exempt promotionalmaterials under the category of free gifts. The Tribunal's determination that there was "distinctmutual consideration" for the items is simply not supported by the record, as it is undisputed thatcustomers were under no obligation to use petitioner's services or to use the supplies whenshipping with petitioner. Nor were customers prevented from using the supplies to ship itemsthrough other common carriers.[FN8]The items here fit within the ordinary, everyday meaning of "free gifts," as "a voluntary transferof property without consideration or compensation" (Batease v Batease, 71 AD3d 1344, 1346 [2010] [internal quotationmarks and citations omitted]; see Black's Law Dictionary 757 [9th ed 2009]). It would beillogical to eliminate an item from the category of promotional "free gifts" because the donorrealistically expects that the gift will generate increased sales; indeed, that is the very purpose ofpromotional materials. Nor is it logical to expect that the cost of such items will not ultimately beincorporated in the donor's overall fee structure—just as the cost of any other promotionalitems, such as golf balls, are presumably incorporated in a company's overall cost of doingbusiness.

As such, we conclude that the Tribunal's determination was irrational and clearly erroneousand that petitioner has satisfied its burden of establishing "that its interpretation of the statute isnot only plausible, but also that it is the only reasonable construction" (Matter of MoranTowing & Transp. Co. v New York State Tax Commn., 72 NY2d 166, 173 [1988]; see Matter of Charter Dev. Co., L.L.C. vCity of Buffalo, 6 NY3d 578, 582 [2006]). The fact that this construction may, as thedissent notes, result in substantial economic benefits to the beneficiaries thereof, such aspetitioner, does not require us to defer to the Tribunal where, as here, doing so would invade theprovince of the Legislature in enacting the promotional materials exemption (see n 6,supra). If the Legislature intended to place the limitations on such exemption imposed bythe Tribunal here, it could have done so.

The parties' remaining contentions have been considered and are either academic or withoutmerit.[*6]

Mercure, J.P. and Egan Jr., J., concur.

McCarthy, J. (concurring). I agree partially with the majority and partially with the dissent,requiring me to concur with the majority's outcome. The majority annuls the determination ofrespondent Tax Appeals Tribunal and finds that petitioner was entitled to the claimed taxexemption because the items at issue could be classified as promotional materials in two ways: as"other related tangible personal property" in general, and under the enumerated category of "freegifts" (Tax Law § 1101 [b] [12]). The dissent concludes that petitioner did not meet itsburden on the general or free gifts aspect. As long as the items qualify under either aspect of theexemption, petitioner prevails and the determination must be annulled.

I agree with the dissent that petitioner did not meet its burden of showing that itsinterpretation of the phrase "other related tangible personal property" was the only possiblerational interpretation that could be applied to the disputed items. On the other hand, I agree withthe majority that the aspect of the Tribunal's determination finding that the disputed items werenot free gifts is irrational. Because I agree with the majority on that aspect, and petitioner isentitled to the exemption if the items qualify as promotional materials under any portion of thedefinition of that term, I concur that the Tribunal's determination, as challenged, must beannulled.

Kavanagh, J. (dissenting). Respondent Tax Appeals Tribunal's determination that certainsupplies used by petitioner in its air freight business are not exempt from the state's sales and usetax is rationally based and, in my opinion, should in all respects be confirmed (see TaxLaw §§ 1115 [n] [4]; 1101 [b] [12]).

The burden imposed upon a taxpayer challenging a determination by the Tribunal denying ita tax exemption is significant and requires the taxpayer to prove " 'a clearcut entitlement' " to theexemption (Matter of Golub Serv. Sta. v Tax Appeals Trib. of State of N.Y., 181 AD2d216, 219 [1992], quoting Matter of Luther Forest Corp. v McGuiness, 164 AD2d 629,632 [1991]). Also, to prevail, the taxpayer must not only show that it is clearly andunambiguously entitled to the exemption (see Matter of Federal Deposit Ins. Corp. vCommissioner of Taxation & Fin., 83 NY2d 44, 49 [1993]; Matter of Golub Serv. Sta. vTax Appeals Trib. of State of N.Y., 181 AD2d at 219; Matter of Old Nut Co. v NewYork State Tax Commn., 126 AD2d 869, 871 [1987], lv denied 69 NY2d 609[1987]), but also demonstrate that its interpretation of the statute is not only plausible, but, asapplied to the attendant circumstances, is the only rational interpretation possible (see Matter of Astoria Fin. Corp. v TaxAppeals Trib. of State of N.Y., 63 AD3d 1316, 1318 [2009]; Matter of Brooklyn Navy YardCogeneration Partners, L.P. v Tax Appeals Trib. of State of N.Y., 46 AD3d 1247, 1248[2007], lv denied 10 NY3d 706 [2008]). Given this standard, and the fact that such taxexemptions are strictly construed against a taxpayer (see Matter of Gordon v Town of Esopus, 15 NY3d 84, 90 [2010];Matter of 21 Club, Inc. v Tax AppealsTrib. of State of N.Y., 69 AD3d 996, 997 [2010]; Matter of CBS Corp. v Tax Appeals Trib. of State of N.Y., 56 AD3d908, 909-910 [2008], lv denied 12 NY3d 703 [2009]), it is my view that petitionerhas not met its burden. Consequently, [*7]the determination ofthe Tribunal that these shipping supplies are not promotional materials entitled to a taxexemption should be confirmed.

In essence, petitioner claims that certain packaging materials it uses in its air freight businessare designed and configured in such a way that they not only serve as shipping supplies but alsoact to promote that business and, as such, qualify as promotional materials that are tax exempt(see Tax Law § 1115 [n] [4]). There is no dispute that the materials at issue areboxes, paks, envelopes, stickers and labels that are used by petitioner to ship items as part of itsair freight operation. But petitioner argues that because these materials are labeled with its logoand in some instances carry other information regarding the shipment, they qualify as "otherrelated tangible personal property" that promotes its air freight service. The Tribunal disagreed,finding that labeling of these packaging materials—and the location of petitioner'slogo—did not serve to transform what are clearly shipping supplies into promotionalmaterials that are exempt from taxation under the Tax Law.

In its determination, the Tribunal interpreted the relevant statutes to require that for materialsto qualify as "other . . . tangible personal property" (Tax Law § 1101 [b] [12])related to advertising, they must have been distributed by petitioner "for advertising purposes"and "to educate the public as to the advantages and virtues" of the service they offer for sale intheir business (Selsman v Universal Photo Books, 18 AD2d 151, 152 [1963]). Here, themarkings on these packaging materials were deemed by the Tribunal to function primarily as ameans by which petitioner was identified as the entity shipping the items and, as designed, werenot a solicitation by petitioner that others employ its services. Its conclusion that the markings onthese packaging materials bore a remote and, at best, tangential relationship toadvertising—especially since these materials were first and foremost shipping suppliesused by petitioner in its air freight operation—is supported by the record and, as such,should be confirmed.

Petitioner also contends that since these packaging materials were provided to customersupon request and without charge, they qualified as gifts that are tax exempt under the statute(see Tax Law § 1101 [b] [12]). In response, the Tribunal found that these itemswere not "free gifts" because they were only provided to current customers who had accountswith petitioner and who had entered into a relationship that supported the conclusion that"customers would use the supplies to purchase petitioner's shipping services." Moreover,petitioner does not claim that the cost of these materials would not be passed on to the customerif and when it employed petitioner's services.

Simply stated, there are sound policy reasons for deferring to the Tribunal in itsdetermination as to whether a taxpayer under a given set of circumstances is entitled to a taxexemption under the Tax Law (see Matter of American Tel. & Tel. Co. v State TaxCommn., 61 NY2d 393, 400 [1984]). That, in my opinion, is especially true where thedetermination involved necessarily carries with it significant implications that go far beyondwhat is presented by the application under consideration.[FN*]Given this reality, and the rational basis that exists for the Tribunal's determination that thematerials in question are shipping supplies used for packaging items to be delivered by petitionerin its air freight business—and not promotional materials—its determinationdenying the tax exemption should be confirmed.[*8]

Adjudged that the determination is modified, withoutcosts, by annulling so much thereof as found that the supplies were not related tangible personalproperty and, as so modified, confirmed.

Footnotes


Footnote 1: The items for which theexemption was denied included envelopes, paks, boxes, forms, labels, software, stickers andpouches.

Footnote 2: Petitioner asserts that it revisedthe refund claim by eliminating items with poor descriptions, items yielding a refund of less than$1,000 and items that were not printed, "for the sake of ease and time" in identifying andcategorizing the materials at issue.

Footnote 3: With respect to the softwarecompact discs, the Tribunal determined that the evidence—consisting of photographs ofthe discs, rather than the physical discs themselves—was insufficient to prove the contentsthereof. Inasmuch as petitioner did not raise this particular issue in its brief, we deem it to beabandoned (see Matter of New YorkState Defenders Assn. v New York State Police, 87 AD3d 193, 194 n 1 [2011]). Assuch, the Tribunal's determination in this regard will be confirmed.

Footnote 4: Petitioner and the Divisionstipulated that the materials at issue here were purchased by petitioner (a common carrier) andshipped to customers, without charge.

Footnote 5: For example, one-day airenvelopes were designed in red in order to convey urgency, and a diagonal line was used todemonstrate air and lift. Other items carried designs illustrating petitioner's sponsorship ofNASCAR and the Olympics. In addition, each item bears petitioner's logo.

Footnote 6: The purpose of the promotionalmaterials exemption was "to enhance the competitive position of New York printers, mailers andrelated vendors as compared to their out-of-state competitors" (Letter from Commr of Taxation& Fin, July 15, 1996, at 3, Bill Jacket, L 1996, ch 309).

Footnote 7: Tax Law § 1101 providesexamples of what qualifies as "other related tangible personal property" including, among otherthings, "complimentary maps . . . , applications, order forms and return envelopeswith respect to such advertising literature, annual reports, [and] prospectuses" (Tax Law §1101 [b] [12]). Other items which have been accepted as "promotional materials" for purposes ofTax Law § 1115 (n) (4) include telephone directories (see Matter of Yellow Book ofN.Y., Inc., DTA No. 820527, 2008 WL 5322434, 2008 NY Tax LEXIS 215 [2008], confirmed sub nom. Matter of YellowBook of N.Y., Inc. v Commissioner of Taxation & Fin., 75 AD3d 931 [2010], lvdenied 16 NY3d 704 [2011]), inter-aortic balloon pumps and catheters (see Matter ofArrow Intl., Inc., DTA No. 818934, 2004 WL 1434848, 2004 NY Tax LEXIS 140 [2004]),golf balls (see Expanded Sales and Compensating Use Tax Exemption for PromotionalMaterials, TSB-M-97-6[S], Example 7 [Aug. 20, 1997]) and Triptiks (see NY St Dept ofTaxation & Fin Advisory Op No. TSB-A-98[28]S).

Footnote 8: In our view, the fact that new orexisting customers—many of whom petitioner believed to be ground delivery customersonly—were the recipients of the items is immaterial.

Footnote *: Petitioner's refund claim alonetotals $2,710,051.17.


NYPTI Decisions © 2026 is a project of New York Prosecutors Training Institute (NYPTI) made possible by leveraging the work we've done providing online research and tools to prosecutors.

NYPTI would like to thank New York State Division of Criminal Justice Services, New York State Senate's Open Legislation Project, New York State Unified Court System, New York State Law Reporting Bureau and Free Law Project for their invaluable assistance making this project possible.

Install the free RECAP extensions to help contribute to this archive. See https://free.law/recap/ for more information.